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CBMint is a Plano, Texas precious metals dealer and Gold IRA facilitator that has been in operation since 2013. The company holds a BBB A+ letter grade but is not BBB accredited. The catalog is broad: gold, silver, platinum, palladium, rhodium, and an unusual addition of Golden Watches. The single IRA custodian relationship is with The Entrust Group, which provides access to eight depository options.
The most significant concern from the public record is the pattern of BBB complaints. The filings cite order fulfillment failures — cases where customers placed orders that were not delivered or were refunded incorrectly. For a bullion dealer, order fulfillment reliability is not a secondary metric. It is the core service. That pattern is worth taking seriously before committing funds. The company’s management is not disclosed on its own website, though the owner is identifiable as Sante Santhanam Chary through BBB business filings.
#1 Rated Gold Company for 2026
Before going further into CBMint, know that our top recommendation for U.S. retirement investors in 2026 remains Noble Gold Investments. Noble Gold names its custodians and storage partners, publishes its fee structure, and assigns a dedicated IRA specialist to every account. Their free 2026 Gold IRA guide covers the full process with no pressure.
For a broader look at how Gold IRAs work and what to watch for, see our guides on precious metals investing, Gold IRA rollover pros and cons, and where Gold IRA metals should be stored.
Quick Company Snapshot
| Company | CBMint LLC (cbmint.com) |
| Founded | 2013 (12+ years in operation) |
| Headquarters | 5055 W Park Blvd, Suite 400, Plano, TX 75093 |
| Phone | 1-888-422-6468 |
| Hours | Monday–Friday, 8:00 AM–6:00 PM CST |
| Free Shipping | Orders over $199 |
| Metals Offered | Gold, Silver, Platinum, Palladium, Rhodium; Golden Watches |
| IRA Support | Yes — self-directed precious metals IRAs |
| IRA Custodian | The Entrust Group (single custodian partner) |
| Storage Options | 8 depositories through The Entrust Group |
| BBB Status | A+ — not BBB accredited |
| Website | www.cbmint.com |
CBMint at a Glance
CBMint is an actively operating and functioning e-commerce precious metals dealer that features a site last updated as of May 2025. The range offered on the website goes above the range offered by many smaller competitors: five metals, with the rare inclusion of rhodium, as well as a category called Golden Watches, which seems unique in this market. The BBB certification received in February 2024 also brings in additional compliance, since this dealer was not accredited at all for its first ten plus years in business.
As far as the IRA program, although it is functional and offers certain choice, it still cannot match other providers by virtue of the single-custodian nature of the account. The Entrust Group is a legitimate and reputable self-directed IRA administrator, and the ability to access eight depositories through one single-custodian relationship does offer some storage options. However, the inability to receive proposals on fees from several different custodians and pick the best one cannot be overlooked either.
Order fulfillment complaints seem the most interesting piece of information for investors interested in making direct purchases. The reports registered with the BBB relate to failed delivery or improper refund handling, and do not involve complaints about any price manipulation or aggressive sales tactics. Fulfillment processes should definitely be clarified before investing into CBMint.
Pros & Cons
Company Background
The CBMint was incorporated back in 2013 in Plano, Texas. This organization claims that its only objective is to achieve the highest levels of customer satisfaction in its industry. Therefore, one cannot help but wonder about why such high-quality claims have resulted in such low customer satisfaction issues raised to BBB with regard to order fulfillment problems at this organization.
Despite complaints, CBMint earned an A+ letter grade from BBB but is not BBB-accredited. The BBB-accreditation involves several steps including application, fee payment, and vetting process. Therefore, a letter grade means a lack of any complaints, not necessarily accreditation.
The company is a member of the American Numismatic Association; therefore, it is worth mentioning because it adds credibility when considering the numismatic aspect of CBMint’s product line. It is interesting to note that the investment guide part of its website includes a variety of subjects, from gold and silver basics to IRA specifics. For context on the broader competitive landscape, see our precious metals IRA reviews page.
IRA Custodian and Storage
Custodian: The Entrust Group
CBMint works exclusively with The Entrust Group for IRA custodial services. The Entrust Group is one of the most established self-directed IRA administrators in the industry, managing a significant portfolio of alternative asset accounts. Having a single custodian means investors cannot compare custodian fees or service levels between providers — The Entrust Group is the only option. Research The Entrust Group’s fee schedule independently before opening an account. Our self-directed IRA guide explains what to look for in any custodian.
Storage: Eight Depository Options
The Entrust Group offers its clients eight IRS-approved depositories. The particular depositories that can be chosen depend on the associations maintained by The Entrust Group and not CBMint. You should inquire from The Entrust Group regarding the eight depositories, their location, yearly storage charges, and availability of segregated storage. The fact that there are eight depositories to choose from is one of the true benefits of being an investor.
Noble Gold Is Our #1 Pick for 2026
CBMint has a broad product catalog including rhodium but is not BBB accredited. Its single custodian model, limited review presence, and order fulfillment complaints leave real questions for IRA investors. Noble Gold Investments offers a more fully documented experience. Their free guide takes minutes.
Products Available
CBMint’s catalog covers five metals plus Golden Watches. The live website (verified May 2026) is fully functional with active product listings. All IRA-eligible products are clearly designated. Rhodium is available for direct purchase but is not an IRS-approved IRA metal.
IRA-Eligible Gold Products (Examples)
- Gold American Eagle
- Gold American Buffalo
- Gold Austrian Philharmonic
- Gold Australian Kangaroo
- Gold Canadian Maple Leaf
- Gold bars in various weights
IRA-Eligible Silver Products (Examples)
- Silver American Eagle
- Silver Canadian Maple Leaf
- Silver bars in various weights
IRA-Eligible Platinum Products
- Platinum bars and coins
IRA-Eligible Palladium Products
- Palladium Canadian Maple Leaf
- Palladium bars
Additional Products (Direct Purchase Only)
- Rhodium bars (not IRA-eligible)
- Golden Watches
- Collectible and numismatic coins
For guidance on metals selection within a retirement portfolio, see our guide to precious metals investing.
Who CBMint Is Best Suited For
Worth a Closer Look If You Are:
- An investor specifically interested in rhodium as a direct purchase alongside standard precious metals
- Someone comfortable with The Entrust Group as a sole custodian and who can research that custodian’s fees independently
- An investor who values access to eight depository options for geographic storage choice
- A collector interested in numismatic coins alongside IRA-eligible bullion
- A direct buyer who wants a broad five-metal catalog with free shipping at $199
Consider Alternatives If You Are:
- Concerned about order fulfillment reliability — the BBB complaints on this specific issue are a real flag for a bullion dealer
- Wanting multiple custodian options to compare fees and service levels before choosing
- Expecting management transparency from the company’s own channels rather than third-party filings
- Prioritizing a high volume of third-party consumer reviews on major platforms
- Looking for a fully guided IRA rollover experience with a dedicated specialist
For the full competitive field, see our precious metals IRA reviews page. For the portfolio case for physical metals, see our articles on inflation risk and inflation hedges.
Start With the #1 Rated Company of 2026
CBMint is a legitimate operation worth researching. For a fully guided, fee-transparent Gold IRA setup in 2026, Noble Gold Investments is where we recommend beginning. Request their free guide before speaking with any rep.
Conclusion
Overall, CBMint is a genuine precious metals firm with BBB accreditation since 2024 and with a broad range of metals, which is difficult to find among its peers. The unique features of its offerings include rhodium, palladium bars and coins, and the Golden Watches category. The eight depository facilities via The Entrust Group are also important from the IRA standpoint.
However, order fulfillment issues are the biggest challenge regarding the recommendation of CBMint as an IRA custodian due to the promise of the bullion seller to deliver the items purchased. The presence of complaints to the BBB database related to this matter suggests that a potential investor should make a telephone inquiry and ask about the present situation regarding order fulfillment as well as the steps to take in case of problems. Specifically, it is necessary to ask what changes have occurred, how the process is organized, and what can be done if something goes wrong again.
Overall, if you have decided to consider CBMint, check its order fulfillment procedures, investigate the fee rates of The Entrust Group, learn your personal deposit and storage fees, and compare the premiums charged with those of Noble Gold Investments and another competitor.
- Phone : (866)300-0504
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Established in 2013, CBMint is a precious metals investment firm. It has an excellent inventory of gold, silver, platinum, and palladium coins and bars. Additionally, there is also an available rhodium bar. Numerous IRA-approved coins are in the catalog, in addition to collectibles. The CBMint partnered custodian is The Entrust Group, which in turn, has partnerships with eight world-renowned depositories. The company is not forthcoming about its leadership team in any capacity.
Mohammed Saqib is a finance professional and CFA Level II Candidate with a Master of Finance from Wilfrid Laurier University. He specializes in financial content covering equities, alternative assets, precious metals, and capital markets.
