by | Apr 7, 2020 | Uncategorized

Last Updated: January 23, 2023

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NuView Trust
NuView Trust - by,April 1, 2011
4.5/ 5stars
on
NuView Trust
  • Global Rating
  • Our Global Rating (GR) is Math-Based. (Learn how it works)
    (4.5/5)
  • Very Good
Review Summary :

NuView Trust is in its 17th year of business in 2020, boasts fantastic customer reviews and makes it really easy for customers to be self-directed in all of their investing decisions.

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Pros:

  • Long list of investing options
  • Solid customer reviews on multiple platforms
  • Lots of customer service options available

Cons:

  • No explanation of account types
  • No quarterly fee options
  • No online account opening procedures
Quick Facts about NuView Trust
Year Founded:2003
Location:Longwood, Florida
Annual Fees:Starting at $195
Offers 401(k)?:Yes
Offers Roth IRA?:Yes
Crypto Offered?:Yes
Reviewed By:Jack Choros
Published On:April 7, 2020
Last Modified:June 1, 2020
Have you purchased products from NuView Trust? Leave a review!
The Absolute WORST Service
I have engaged in 4 transactions with NuView, and each has been more painful than the last. Each time, 100% of the problem has been NuView's complete lack of customer service and complete lack of interest in customer service. All of my transactions were identical. I wished to transfer funds from my traditional IRA to NuView so that I could invest them in an early stage company & each time it was the same early stage company. Each time, I contacted NuView and followed their instructions to the letter. Each time, the funds didn't move. Each transaction required at least 10 days longer than they initially told me it would, each transaction required me to send the same form to NuView over and over and over because they always claimed they "didn't get it," even though I had email confirmations from them each time it was sent. Nothing worked to stimulate these people to care at ALL about their customer. I tried being nice. I tried begging. I tried humor. I tried blowing my stack. The answer was always the same - "we're working on it." I would check daily with the administrator of the IRA from which I was transferring the funds. Each day, she would tell me, "I haven't received the document." Each day I would call NuView (and sometimes even get the same person as the day before) and be told "we will send it to them today." This went on for 10 days during my most recent transaction. Then NuView FINALLY sent the required form. My other IRA immediately wired the funds. NuView ASSURED me FOUR times on the phone that they would "make an exception" and turn my wire around same-day (I manage a business that wires north of $50 billion annually - turning a wire around same-day is only an exception if you're either a complete moron or have put in place your own stupid rule that wires can't be turned same-day). Of course, my wire was NOT turned around same-day. It took another FOUR days for NuView to wire the funds. In short - if you know of ANY other company that enables you to invest your IRA funds in startup and early-stage companies that are not yet public? Use them - do NOT use NuView. And PLEASE email me at the address attached to this review and tell me who that company is so I can remove my funds from this godawful place. Use NuView ONLY if there truly is no other company or if you are an absolute masochist.
August 4, 2022, 2:34 pm

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Even though its brand name isn’t nearly as big as Fidelity investments or Charles Schwab, and its customer base isn’t necessarily as large as some of the smaller IRA providers we’re reviewing, NuView Trust actually ranks among the best when it comes to customer reviews, the number of account types offered and the fee structure the company offers.

Those are three good reasons to give NuView Trust strong consideration for your self-directed IRA needs.

One thing we don’t like about NuView Trust is the fact that certain parts of its website are really self-directed. Clients wishing to learn about the different account types available can’t just rely on a written description. They have to go through the forms online or phone in to ask questions. Most people probably don’t mind phoning in but the information should still be readily available to read about without having to click through too many links.

That criticism aside, most readers checking out this review will be very happy with what they glean from all of this.

Feel free to explore everything that NuView Trust has to offer. The account types are plenty, the fees are more than reasonable and the investment opportunities will fulfil any alternative needs you may have beyond stocks and bonds.

The Leadership Team at NuView Trust

Glen Mather is the CEO of NuView Trust.

Glen Mather, CEO, NuView Trust IRA

Glen Mather, CEO, NuView Trust IRA

He founded the organization in 2003. He’s held senior positions at three different firms prior to starting NuView Trust. He’s also engaged in the self-directed IRA industry as a public speaker and authority. He serves on the board of the National Entrepreneur Center and talks to audiences nationally.

Jason DeBono is the Vice President of the company.

Jason DeBono, Vice President, NuView Trust IRA

Jason DeBono, Vice President, NuView Trust IRA

He’s a Certified IRA Professional through the Institute for Certified Bankers and a proud graduate of the University of Central Florida. DeBono has been featured as an authority in well-respected investing publications including the Jacksonville Business Journal and the Orlando Business Journal.

Tammy Bruner is the company’s Director of Operations. She’s responsible for reporting the company’s activity surrounding client accounts to the IRS. She’s processed thousands of transactions related to real estate, private placements, precious metals and many other kinds of investing. She joined the company soon after it opened its doors.

While the above leadership team is small, it’s mighty as evidenced by NuView Trust’s excellent customer reviews, which you’ll find out about in the sections ahead.

NuView Trust Investment Opportunities

Most self-directed IRA companies understand that prospective clients seek out these kind of IRA providers because they are typically looking to invest in assets that aren’t considered typical stocks, bonds or mutual funds. Clients seeking out a self-directed IRA usually want to invest in things like real estate, precious metals, digital currencies and more. NuView Trust understands this as well as any other provider.

Here’s a short list of the kinds of investments that clients seek when dealing with the company:

  • Real estate
  • Cryptocurrency
  • Mortgages and notes
  • Private Entities
  • Tax Liens and Deeds
  • Precious Metals

Just like any other IRA provider, NuView Trust is bound to follow the rules of the IRS, meaning the company cannot allow its clients to invest in collectibles like art. Investors are also not allowed to invest in life insurance policies. Other than that, virtually any kind of IRA investment is fair game at NuView Trust.

NuView Trust’s Calculators

There’s one really cool feature that NuView Trust offers that surprisingly many self-directed IRA companies don’t. We are talking about calculators here. It’s kind of crazy to say that. One would think that all of these IRA providers would allow clients to do their own math, especially because their target audience likes to be self-directed. Still most self-directed IRA providers prefer to take a more professional approach where clients have to speak to account managers in order to do the math.

The calculators NuView Trust offers scores the company brownie points for sure. The website offers the following calculators to investors so that they can think critically for themselves about what their goals are and how they can put together a plan in coordination with NuView Trust’s advisors that will help them reach those goals. These calculators include:

  • The 401(k) contribution calculator.
  • The 401(k) distribution calculator.
  • The annualized rate of return calculator.
  • The beneficiary RMD calculator.
  • The required minimum distribution calculator.
  • The Roth IRA calculator.
  • The required interest calculator.
  • The retirement income calculator.
  • The ending account value calculator.
  • Required savings calculator.
  • Years and tell retirement calculator.

With so many options it’s impossible not to be of the do the math with all these tools. It’s a really great approach to engaging prospective clients and making them a more active part of their retirement planning process.

Account Types at NuView Trust

One of our least favorite things about NuView Trust is the fact that they don’t really go into detail explaining their different account types and what they do. Instead they have a robust section on their website full of links to forms for opening these different account types. It’s obvious they want prospective clients to phone in and ask questions prior to filling out the appropriate forms. Nevertheless, here’s a rundown of some of the account types the company offers:

  • Traditional IRA
  • Roth IRA
  • Individual K accounts
  • Cloverdell Education Savings Accounts
  • HSAs
  • LLCs
  • Land Trust Purchase
  • SIMPLE IRA
  • SEP IRA

the majority of investors will look to a Traditional IRA to benefit from tax write offs while they’re working, while some may choose a Roth IRA where they don’t take any tax write offs during their working years but also don’t pay income tax upon withdrawal and their retirement years.

The other account types are pretty standard with SIMPLE IRAs and SEP IRAs intended for small businesses and self-employed people and 401(k)s intended for larger corporations who can handle higher administration costs and have more specialized needs for both their employees and their business.

It’s just too bad NuView Trust doesn’t describe all of these account types in detail. But just like the calculators they offer on the website, every form a prospective client needs is publicly available on their website.

The Fee Schedule at NuView Trust

Of all the fee schedules we’re letting you take a look at here at Sophisticated Investor, NuView Trust Trust offers one of the most competitive pricing schemes. The company affords clients the option to pay both based on their number of assets and/or the total financial value of their account. While most IRA providers offer both, some only offer one or the other so that’s something to consider too. Let’s breakdown NuView Trust’s approach to fees and the pricing itself.

Paying Fees per Asset

$295. That’s what it will cost you for each asset/liability an investor chooses to attach their money to. To put that into perspective, another IRA provider we reviewed starts their per asset fees at over $300, so $295 is definitely a competitive price. It should be noted that $295 is also the minimum account fee.

Paying Fees Based On Account Value

As is the case with most IRA fee schedules, younger investors or those with less money in their account are usually better served paying their account fees based on that value, rather than based on the number of assets. NuView Trust IRA makes that the obvious choice as well.

To put it into perspective, an account valued at less than $15,000 starts an account at an annual asset fee of $195. That’s cheaper than the $295 fee per asset. The flipside of that is that once your account matures and grows beyond a value of $750,000, the fee is a maximum of $1,850. At that level, it might be better to pay per asset depending on the number of assets you’re investing in.

The best approach to paying fees really does depend on the individual investor, but at least now have NuView Trust’s schedule in mind.

Here’s a summary of Nuview’s account value-based fees in a chart:

Account ValueAnnual Asset Fee
Up to $14,999$195
$15,000-$29,999$260
$30,000-$44,999$325
$45,000-$59,999$390
$60,000-$89,999$500
$90,000-$124,999$700
$125,000-$249,999$950
$250,000-$499,999$1,250
$500,000-$749,999$1,650
$750,000 and up$1,850

Customer Support at NuView Trust

NuView Trust’s customer support team is available from 8:30AM-5:30PM Monday through Thursday and they’re open until 5 PM on Fridays. The toll-free phone number is 1– 877-259-3256. Clients and prospective customers also have the option to engage in a live chat if they have questions they need answered and don’t want to talk on the phone. Not everybody offers that option. General questions can also be sent to their staff via email at info@nuviewtrust.com.

Customer Reviews for NuView Trust

Thanks to 33 customer reviews on its Google My Business profile, NuView Trust IRA boasts a 4.2 out of 5 star rating. That’s a really good rating for a Google profile in the IRA niche believe it or not. NuView Trust ranks near the top in that category which is impressive.

Digging deeper into customer reviews, the company has been registered on the Better Business Bureau since 2013 and the profile features no customer complaints and an A+ rating. That falls in line with many other IRA providers. Clearly the company does a solid job of taking care of its staff.

As a side note, NuView Trust IRA also boasts fantastic reviews on the employment website GlassDoor with a 4.3 out of 5 rating. They’re clearly committed to sound hiring practices and that reflects in all the great reviews we have collected.

As always though, be sure to read reviews on other IRA providers before choosing the one you hope to work with.

NuView Trust FAQs

Find below some of the most frequently asked and answered questions about NuView Trust.

The IRS doesn’t allow investors to put money into life insurance policies or collectibles like art. That has nothing to do with which IRA provider you choose to work with. That said, NuView Trust does offer a slew of investing options including digital currency (which not every provider offers), real estate, mortgages, tax liens, traditional securities and much more.

Monies cashed out of the NuView Trust account can come to you in the form of a bank wire transfer, a direct deposit or a check. The first two options are all done electronically and depositing a check means simply going to a major bank and doing so. Cash advance companies will also take these checks but they will likely charge a commission fee.

Yes! You most certainly can. Registering an LLC allows clients to draw checks on their accounts and treat their IRA more like a bank account for deposits and withdrawals. That’s the main advantage. It’s not technically illegal but keep in mind that the IRS wants individuals to use IRA accounts for retirement and not as an excuse to run a business. Be very careful with this.

Given that NuView Trust has a smaller executive team in comparison to most self-directed IRA providers, the company does a bang-up job of taking care of its clients. The customer reviews are the proof. Not only does the firm rate highly on multiple websites, but they also have a decent quantity of reviews, so it’s not just one person saying nice things.

As far as the account types and investing options available, NuView Trust is on par with every other self-directed IRA provider we have reviewed here at Sophisticated Investor.

The website navigation could use a little bit of work because NuView Trust tends to throw calculators, tools, and forms at prospective clients through links, but there are certain sections of the website that really don’t explain anything.

Other than that we would say that NuView Trust ranks among the top IRA providers in the industry for those looking to be self-directed and choose investments that are considered alternative assets not named stocks, bonds or mutual funds.

Feel free to give NuView Trust strong consideration for your self-directed IRA needs, but not before you compare it to some of the other IRA providers available to you.

 

See our Top IRA Reviews page for more company reviews and a comparison table of self-directed IRA providers.

 

NuView Trust
NuView Trust - by,April 1, 2011
4.5/ 5stars
on
NuView Trust
  • Global Rating
  • Our Global Rating (GR) is Math-Based. (Learn how it works)
    (4.5/5)
  • Very Good
Review Summary :

NuView Trust is in its 17th year of business in 2020, boasts fantastic customer reviews and makes it really easy for customers to be self-directed in all of their investing decisions.

Get Info Kit Now
Have you purchased products from NuView Trust? Leave a review!
The Absolute WORST Service
I have engaged in 4 transactions with NuView, and each has been more painful than the last. Each time, 100% of the problem has been NuView's complete lack of customer service and complete lack of interest in customer service. All of my transactions were identical. I wished to transfer funds from my traditional IRA to NuView so that I could invest them in an early stage company & each time it was the same early stage company. Each time, I contacted NuView and followed their instructions to the letter. Each time, the funds didn't move. Each transaction required at least 10 days longer than they initially told me it would, each transaction required me to send the same form to NuView over and over and over because they always claimed they "didn't get it," even though I had email confirmations from them each time it was sent. Nothing worked to stimulate these people to care at ALL about their customer. I tried being nice. I tried begging. I tried humor. I tried blowing my stack. The answer was always the same - "we're working on it." I would check daily with the administrator of the IRA from which I was transferring the funds. Each day, she would tell me, "I haven't received the document." Each day I would call NuView (and sometimes even get the same person as the day before) and be told "we will send it to them today." This went on for 10 days during my most recent transaction. Then NuView FINALLY sent the required form. My other IRA immediately wired the funds. NuView ASSURED me FOUR times on the phone that they would "make an exception" and turn my wire around same-day (I manage a business that wires north of $50 billion annually - turning a wire around same-day is only an exception if you're either a complete moron or have put in place your own stupid rule that wires can't be turned same-day). Of course, my wire was NOT turned around same-day. It took another FOUR days for NuView to wire the funds. In short - if you know of ANY other company that enables you to invest your IRA funds in startup and early-stage companies that are not yet public? Use them - do NOT use NuView. And PLEASE email me at the address attached to this review and tell me who that company is so I can remove my funds from this godawful place. Use NuView ONLY if there truly is no other company or if you are an absolute masochist.
August 4, 2022, 2:34 pm

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Amine Rahal