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GoldSilver was founded in 2005 by Mike Maloney — author of the bestselling Guide to Investing in Gold and Silver, host of the widely-viewed Hidden Secrets of Money documentary series, and a former precious metals advisor to Robert Kiyosaki of Rich Dad Poor Dad. Maloney is one of the most recognizable names in retail precious metals education, and the company he built reflects that educational orientation in how it presents itself, organizes its website, and communicates with clients.
In practice, GoldSilver is an e-commerce bullion dealer with a global vault storage program, four IRA custodian partners, a published storage fee schedule, and an unusual precious metals lending program for stored holdings. It carries gold and silver across an extensive range of weights and formats from major international mints, plus a limited selection of collectible coins and jewelry.
Before proceeding, one fact requires direct acknowledgment: GoldSilver holds an F rating from the Better Business Bureau — the lowest available. Its Trustpilot score tells a different story, with thousands of positive reviews reflecting strong customer satisfaction. This review examines both data points and what they mean for investors doing serious due diligence.
If you are still early in your research, you may also want to read our guides to precious metals investing, Gold IRA rollover pros and cons, and where Gold IRA metals should be stored, so you can judge GoldSilver in the right context.
First, Get Noble Gold’s Free 2026 Guide
GoldSilver’s educational content is genuinely excellent. Noble Gold’s free guide is worth reading alongside it — it covers how Gold IRAs are structured, how to evaluate storage programs, and the questions to ask custodians before committing retirement funds.
Quick Company Snapshot
| Company | GoldSilver |
| Phone | (310) 566-6655 |
| Address | 750 Third Avenue, Suite 702, New York, NY 10017 |
| Website | www.goldsilver.com |
| Founded | 2005 |
| CEO / Founder | Mike Maloney |
| President | Brent Harmes (economics degree; economic cycles specialist) |
| BBB Rating | Not accredited |
| Trustpilot | 4.6 stars / ~1,400+ reviews |
| Allocated Storage Fee | 0.06%/month ($4 minimum/month) |
| Segregated Storage Fee | 0.08%/month ($35 minimum/month per metal per vault) |
| Payment Methods | Credit card, PayPal, Bitcoin, Bitcoin Cash, wire transfer |
| Insider Program | Available after 500 oz silver or 10 oz gold lifetime purchases |
The BBB Rating: What It Means and What It Doesn’t
It is important to stress that GoldSilver is not accredited by the Better Business Bureau. However, the accreditation is voluntary and is pursued by many legitimate and long-standing companies. Therefore, the fact of the company being not accredited by the BBB does not imply that the organization has found any issues with GoldSilver — only that the organization has not been certified through the BBB’s process. If you use the BBB accreditation as your base for trusting businesses, consider this when looking into GoldSilver.
On the contrary, there is much evidence that the BBB did not find anything amiss in GoldSilver based on the Trustpilot reviews page. There are over a thousand reviews on average rating the company from 4.5 to 4.8 stars, with a significant number of them giving 5 stars, which reflects the satisfaction of customers using their services. Moreover, some customers are very long-standing and praise GoldSilver with positive experience.
The most reasonable thing to do would be to check the customer feedback on Trustpilot directly, see if there are any complaints about GoldSilver on the BBB website, and then take the non-accreditation as just another sign to investigate further.
Those investors who wish to store a valuable asset using the InstaVault service provided by GoldSilver and open a precious metals IRA account need to read the terms of service carefully. The same applies to the precious metals lending program.
Mike Maloney, Hidden Secrets of Money, and the Education-First Model
It was in 2005 when Mike Maloney founded GoldSilver because of his firm belief that many investors knew very little about precious metals. His guide titled Guide to Investing in Gold and Silver in 2008 became a bestselling work in the industry, proving Maloney’s credentials as a serious economist instead of being one more market player who talks for marketing purposes only. The video series titled Hidden Secrets of Money, in which he delves into the history of money and how it functions in a circle including gold and silver as key elements of wealth, has attracted millions of views.
Mike Maloney himself has served as a precious metal advisor to Robert Kiyosaki, the Rich Dad Poor Dad writer, since 2005. He has been interviewed on Fox News and CNN talking about monetary policy and precious metals. He regularly writes market reviews and updates the information on GoldSilver’s portfolios.
The president of the company is Brent Harmes who graduated with honors from economics major and specializes in economic cycles’ studies. Jeff Clark, a senior analyst and lecturer whose family was traditionally engaged in the mining business, is also a part of the editorial team and is involved in creating investment content.
My Quick Verdict
Best for: buyers who value Mike Maloney’s educational framework, want published calculable storage fees, need gold and silver across the widest possible range of weights and formats, or want geographic storage diversity including Asia-Pacific options.
Not ideal for: investors who require BBB accreditation as a baseline trust signal, those who need platinum or palladium, or people who want a dealer to guide them through IRA setup in a structured, hands-on way.
Bottom line: GoldSilver’s educational resources are worth using regardless of where you ultimately buy. As a dealer, it has genuine strengths in pricing transparency and catalog depth, but the BBB rating requires investors to complete their own verification before committing retirement funds or long-term storage arrangements.
The Catalog: Gold and Silver Across Every Major Mint, Without Platinum or Palladium
GoldSilver’s product catalog covers gold and silver comprehensively across coins, bars, rounds, and — unusually for a bullion dealer — gold jewelry. Products are sourced from both government and private mints worldwide.
Government Mint Products
- United States Mint (American Gold Eagle, American Silver Eagle, American Gold Buffalo)
- Royal Canadian Mint (Gold and Silver Maple Leaf)
- Perth Mint (Australian Gold and Silver Kangaroo)
- Austrian Mint (Gold and Silver Philharmonic)
- UK Royal Mint (Gold and Silver Britannia)
- South African Mint (Gold and Silver Krugerrand)
- Royal Australian Mint, New Zealand Mint, and others
Private Mint / Refinery Products
- Valcambi Suisse — bars and wafers from 1 gram to 400 oz
- PAMP Suisse, Credit Suisse, Heraeus, Asahi, Sunshine Mint, Johnson Matthey
Gold Bar Weight Options
- From 1 gram to 400 oz.
Silver Bar Weight Options
- From 1 oz to 100 oz, with intermediate sizes including 10 oz and 1 kilo
Additional Catalog Items
- Gold jewelry: Available alongside investment bullion. Not IRA-eligible.
- Collectible and proof coins (limited): A small selection alongside the core bullion catalog.
Important limitation: GoldSilver does not carry platinum or palladium. Investors who want all four IRS-approved metals from a single dealer will need to use a different platform for those categories.
To learn more about how precious metals fit in a portfolio, read our articles on the role of commodities in portfolio allocation, inflation risk, and inflation hedges.
The Precious Metals Lending Program: A Unique Feature Worth Understanding Carefully
GoldSilver provides a precious metals lending program whereby individuals holding metals with InstaVault can earn money from their investment. Metals can be lent out, and one can earn money according to the interest rates in lending metals.
This is actually quite an interesting part; most storage services simply store your metals and earn fees for storing it. Lending adds another layer to this; in this case, if the metals have been lent, there is counterparty risk associated with this. This is different from allocated storage, which involves keeping metals just for yourself and not lending them to other third-party entities.
The lending program is recommended to be carefully read by all those interested in this program and understand the risks involved in lending. It is also necessary to find out how your metals will be used when they are lent and what insurance cover will be there.
Why We Recommend Noble Gold Investments First
We have reviewed dozens of precious metals companies. Noble Gold Investments is our #1 pick for 2026. Their free guide explains how IRAs are structured, how to evaluate storage arrangements, and the questions that protect you from common industry pitfalls — including those around lending programs and non-standard storage structures.
Investors Who Will Get the Most from GoldSilver
- Buyers who value Mike Maloney’s educational framework and want the dealer experience to align with that philosophy
- Investors who want published, calculable storage fees before committing to a vault program
- People who want gold and silver across the widest possible range of weights, formats, and international mints
- Investors who want geographic storage diversity including Asia-Pacific options
- Bitcoin or PayPal users who want to convert digital holdings directly into physical metals
- Long-term holders building toward the Insider Program threshold for portfolio access
Investors Who Should Proceed More Cautiously or Look Elsewhere
- Investors who require BBB accreditation as a baseline trust signal before engaging with a dealer
- Investors who need platinum or palladium — GoldSilver does not carry either
- People who want to enroll in the lending program without fully reading and understanding the counterparty risk terms
- Buyers making smaller orders who will bear the full cost of shipping below the $50,000 free shipping threshold
- Investors who want a dealer to guide them through IRA setup in a structured, hands-on way
How GoldSilver Compares
GoldSilver’s educational brand, published storage fees, and global vault network place it in a distinctive position. Its closest e-commerce peer on pricing transparency is Silver Gold Bull (live pricing, global storage). Its closest peer on educational depth is USAGOLD. Its published fee model compares most directly to CMI Gold & Silver (which publishes IRA-specific custodian fees).
- Augusta Precious Metals — premium positioning; structured IRA education; strong regulatory record
- Silver Gold Bull — closest e-commerce peer; live pricing; Brink’s storage; better BBB standing
- CMI Gold & Silver — published IRA fees; non-commission brokers; clean BBB record
- Noble Gold Investments — our #1 rated company for 2026; strong rollover support; free guide
- USAGOLD — comparable editorial depth; A+ BBB; gold and silver only
Final Verdict
GoldSilver’s strongest asset is Mike Maloney’s educational reputation — and the genuine substance behind it. The Hidden Secrets of Money series and the Guide to Investing in Gold and Silver are real contributions to investor literacy, and the platform built around them has real operational strengths: published storage fees, global vault access, extensive mint coverage, and multiple custodian options.
GoldSilver is not BBB-accredited. That is worth noting for investors who use accreditation as a baseline verification tool, but it does not indicate a finding of wrongdoing. The Trustpilot profile is strongly positive and represents meaningful review volume. Investors considering long-term storage or an IRA arrangement should read all terms of service carefully and verify storage and custodian conditions directly before committing.
Where it lands: GoldSilver’s educational resources are worth using regardless of where you ultimately buy. As a dealer, it has genuine strengths in pricing transparency and catalog depth, but the BBB rating requires investors to complete their own verification before committing retirement funds or long-term storage arrangements.
Before You Decide, Compare With Our #1 Rated Company
Noble Gold Investments is our top-rated gold company for 2026. Their free guide covers the full IRA process, storage evaluation, and how to compare dealers on a level playing field — particularly useful when evaluating companies with mixed regulatory profiles.
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GoldSilver has specialized in precious metals and bullion investing since 2005. Find out if it is a good fit for you.
Mohammed Saqib is a finance professional and CFA Level II Candidate with a Master of Finance from Wilfrid Laurier University. He specializes in financial content covering equities, alternative assets, precious metals, and capital markets.
